Shipping Policy – Pink Velvet

At Pink Velvet, we are dedicated to preparing and delivering your orders quickly and safely.
Below, you’ll find all the details regarding our processing times, delivery methods, and shipping fees.

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Order Processing Time

All orders are processed within 24 to 48 business hours after payment confirmation.
Please note that orders are not processed or shipped on weekends.

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Shipping Methods & Delivery Times

We offer worldwide delivery through trusted logistics partners.

Estimated delivery times depend on your location and the shipping option selected at checkout:

• Tracked EU Delivery – from €4.99

• Standard Delivery – from €3.99

• Free Delivery - from 70€

Exact delivery estimates are provided during checkout.

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Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
You can use this number to follow your parcel at any time.

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Shipping Fees

Shipping fees are calculated at checkout based on your destination and the selected delivery method.
When available, free shipping promotions will be automatically applied.

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Customs, Duties & Taxes

For international orders outside the EU, customs duties, taxes, or additional fees may apply depending on your country’s regulations.
These charges are the customer’s responsibility and are not included in our product prices or shipping fees.

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Delays

While we aim to ship all orders promptly, external factors such as customs clearance, weather conditions, or carrier delays may affect delivery times.
Pink Velvet cannot be held responsible for delays once a parcel has been handed over to the carrier.

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Questions?

For any delivery concerns or special requests, feel free to contact our support team at:
📧 support@pinkvelvet.store